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Arcana AI
Services

Three tiers. Open pricing.

From Ascend for a single clinic, to Dominion which replaces the front desk entirely. Every feature explained, every price shown.

Foundation automation

Ascend

IDR 5,000,000

/month per clinic

For a single clinic that wants WhatsApp, booking, and follow-up running on autopilot.

Multilingual auto-detection

Every incoming message is checked for language, and the AI replies in the same one — Bahasa Indonesia, English, Mandarin, Korean, Japanese, Russian, and dozens more. No setup, no manual switching.

WhatsApp AI Respondent

The AI answers patient questions in seconds — booking, pricing, hours, availability, clinic policies, and your own clinic's FAQs.

Appointment booking engine

The AI checks your Google Calendar in real time, proposes available slots, and creates the booking — all in a single WhatsApp conversation.

CRM auto-update

Every conversation is saved as a contact in your CRM, with a summary, status, and full message history.

Google Calendar sync

AI bookings appear directly in your clinic's calendar. Cancellations and reschedules sync both ways.

Follow-up sequences (24h / 7d / 30d / 60d)

Automatic follow-up messages for unbooked leads and for post-treatment patients. Tuned for your clinic context.

Review automation

After treatment, patients receive an automatic review request. Positive reviews route to Google. Negative reviews route to staff for direct handling.

Contact auto-sync

Every new WhatsApp number becomes a CRM contact automatically, tagged with source and conversation history.

Lead retention

Cold leads are reactivated with scheduled campaigns — relevant to the services they previously asked about.

Multi-channel automation

Omnipresence Most popular

IDR 8,000,000

/month per clinic

When your patients come in from WhatsApp, Instagram, TikTok, and Telegram all at once.

Multi-channel automation

The same AI answers Instagram DMs, TikTok comments, Messenger, and Telegram — with the same brand voice and the same calendar access.

Multi-channel booking

A patient who DMs on Instagram can book without switching to WhatsApp. Every channel is a full booking channel.

DM-to-CRM mapping

Every Instagram DM, TikTok comment, or Telegram message creates or updates the same CRM contact — no duplicate records.

Unified brand voice

A single configuration for tone, policies, and FAQs — applied consistently across every channel.

Centralized lead database

One view for every lead, regardless of source channel. Filter, export, and cross-channel analytics.

Complete front-desk replacement

Dominion

IDR 10,000,000

/month per clinic

Total automation — including inbound and outbound phone calls.

24/7 AI phone receptionist

A voice AI answers inbound calls in the caller's language (auto-detected), answers questions, and creates bookings.

Call summaries

Every call is transcribed and summarized, with key actions and contacts logged into your CRM.

CRM voice-logging

Details from inbound and outbound calls flow automatically into the contact record — including patient preferences and complaints.

Appointment scheduling via calls

The voice AI accesses the same calendar as the chat AI. A patient who calls gets the same slots as one who DMs.

Escalation to staff

When a call genuinely needs a human, the AI transfers gracefully — with a live voice summary delivered to staff before they pick up.

Multi-clinic

15% off each additional clinic.

Each clinic carries its own subscription. When you subscribe two or more clinics, every clinic's monthly fee drops by 15%. The discount holds for as long as you run multiple clinics with us.

Example

Your main clinic in Jakarta and a branch in Bandung, both on the Omnipresence tier:

Standard rate

2 clinics × IDR 8,000,000 = IDR 16,000,000 / month

With discount

After 15% off: IDR 6,800,000 per clinic = IDR 13,600,000 / month

Discount applies per clinic, per month. No cap on the number of clinics.

Compare

What you get at each tier.

A checked feature is included after setup at no extra cost.

Feature Ascend Most popular Omnipresence Dominion
Multilingual auto-detection (any language your patients use)
24-hour WhatsApp AI
Appointment booking engine
Google Calendar sync
CRM auto-update
Follow-up sequences (24h / 7d / 30d / 60d)
Review automation
Instagram, TikTok, Facebook, Telegram
Multi-channel booking
Centralized lead database
24/7 AI phone receptionist
Call summaries + voice logging
Appointment scheduling via calls
Escalation to human staff Yes Yes Yes, calls + chat
Pricing questions

The things people usually ask about billing.

Is there a separate setup fee?

No. Setup is included in your first month's subscription. You pay once per month, at your chosen tier.

How long is the minimum contract?

There is no minimum contract. Subscriptions are month-to-month. You cancel any time and billing stops on the next cycle.

Does the price include WhatsApp Business message fees?

It depends on volume. Meta's official WhatsApp Business rates are passed through at cost — no markup. For small to mid-sized clinics this is usually small. We'll estimate it for you before you subscribe.

Can I switch tiers later?

Yes. Switch tiers any time on WhatsApp. Changes take effect on your next billing cycle, and the multi-clinic discount carries across the new tier.

Get started

Still unsure which tier fits?

Tell us about your clinic on WhatsApp. We'll honestly recommend the tier that makes the most sense.

Ask on WhatsApp

Free consultation. No forms.