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Arcana AI
How it works

From the first message, to a booking on your calendar.

The same three steps for every clinic. Set up once, runs continuously.

Hands holding a phone with the screen open, in a warm setting
01 Patients reach out

The first message arrives on the channels you already use.

Patients don't have to learn a new system. They send a WhatsApp, an Instagram DM, or call — exactly the way they already do. Arcana AI doesn't replace your channels; it runs inside them.

  • WhatsApp Business — the primary channel for most clinics in Indonesia
  • Instagram DM, TikTok, Facebook Messenger, Telegram (Omnipresence and up)
  • Direct calls to your clinic's number (Dominion)
Detail of a clinic interior in soft natural light
02 Arcana AI responds

The reply goes back in seconds. In the patient's language.

The AI reads the message, checks your clinic context, and replies. Bahasa Indonesia or English, auto-detected from the incoming message. In your clinic voice — formal, warm, or whatever you set during onboarding.

  • Direct booking from inside the conversation — no app-switching
  • Pricing, hours, availability, policies — all answered
  • Escalation to staff when the AI isn't sure
Reception desk with calendar and computer
03 You see everything

Every conversation logged. Every booking synced.

No new screens for your team. Bookings appear in the Google Calendar you already use. New contacts appear in your CRM. When a staff member takes over a thread, the AI stands down on that thread until you say to resume.

  • Two-way Google Calendar sync
  • Contact + conversation summary into your CRM
  • Staff can take over any time — the AI stands down on that thread automatically
Integrations

Runs on top of the systems you already use.

No new platform to learn. Arcana AI plugs into the tools already in your clinic.

WhatsApp Business

Official Meta API. Profile, catalog, and conversation history all stay inside your clinic's account.

Instagram DM

Available on Omnipresence and Dominion tiers. Works with a standard Instagram business account.

Facebook Messenger

For clinics with an active Facebook Page. Booking and FAQs straight from the Page inbox.

Telegram

Additional channel for clinics with international clientele.

Google Calendar

Real-time two-way sync. Available slots, new bookings, cancellations, and reschedules.

Your CRM

Integration via webhook or public API for common CRMs. Non-standard setups are mapped on day one.

Not sure if your CRM is compatible? Send a WhatsApp with your CRM name and we'll give you a straight answer before you subscribe.

Try it

See how it runs in your clinic.

WhatsApp demo, connected to a sample calendar and an AI tuned for the Indonesian aesthetic-clinic context.

Book Free Demo

Consultation via WhatsApp. No forms, no credit card.