The first message arrives on the channels you already use.
Patients don't have to learn a new system. They send a WhatsApp, an Instagram DM, or call — exactly the way they already do. Arcana AI doesn't replace your channels; it runs inside them.
- WhatsApp Business — the primary channel for most clinics in Indonesia
- Instagram DM, TikTok, Facebook Messenger, Telegram (Omnipresence and up)
- Direct calls to your clinic's number (Dominion)